Cancellation Policies

If you need to cancel a registration, please understand that no offering is eligible for a 100% refund and we cannot offer account credit (in some cases we may be able to transfer enrollment to another offering, but that is not guaranteed)- no matter what the reason. Much time, effort, and planning goes into scheduling, prepping, and accounting for minimum attendances to pay our staff.

Please check your dates carefully and read below for details on each type of offering regarding options if needing to cancel.

DROP-IN CLASSES

Open Studios & Art Nites that are recurring on our schedule, but you choose which dates to attend

  • Cancel 24 hrs+ in advance and you can contact us to reschedule for a future date. You may request the cancel from your account or by emailing info@artsparkcreative.com. Please include the date you would like to switch to.

  • Cancellations less than 24 hrs will forfeit the pass. We need to make sure we have enough enrollment to run a class and pay our staff.

  • If artSPARK cancels for any reason, you will be notified by email to choose another date to attend. If you cannot reschedule, the pass will be refunded to your payment method.

School Break Camps / multi-week Courses / one-time Workshops

  • All 12-week courses include a $100 non-refundable deposit. 6-week courses include a $50 non-refundable deposit. School Break Camps and Workshops include a $25 non-refundable deposit.

  • Cancel 14+ days in advance and receive a refund minus your deposit. Cancellations must be requested by email to info@artsparkcreative.com

  • No option for a refund 13 days or less from the scheduled date no matter what the reason. We need to be able to solidify the class size/staffing/planning/prep.

  • TRANSFERS: In some cases we may be able to transfer your enrollment to another offering of the same type based on availability and a $25 transfer fee along with any difference in pricing. Offerings are NOT transferrable between different students, but may be approved for siblings.

  • We cannot prorate most offerings or offer make-ups for missed days. Proration is subject to enrollment availability after a multi-week course has started, and is not guaranteed.

  • If artSPARK cancels because we cannot open due to circumstances beyond our control: we provide a 90% refund.

summer camps

Much time, effort, planning, and prep goes into summer camps. Please understand that these are harder to fill after people start scheduling their summer, and we cannot make exceptions to these policies, no matter what the reason.

  • All full day camps include a $100 non-refundable deposit. Half day camps/clubs include a $50 non-refundable deposit.

  • Cancel by May 1st: Receive a refund to your payment method minus the $100 deposit for full day camps or $50/half day camps/clubs

  • Cancel after May 1st:  Not eligible for a refund, but you may transfer to a sibling. Cancellations must be requested by email to info@artsparkcreative.com

  • TRANSFERS: In some cases we may be able to transfer your enrollment to another offering of the same type based on availability and a $25 transfer fee/child/week along with any difference in pricing. Offerings are NOT transferrable between different students, but may be approved for siblings.

  • No proration or refunds for missed days.

  • If artSPARK cancels because we cannot open due to circumstances beyond our control: we provide a 90% refund.

Birthday Parties / Private Events

  • These reservations are not eligible for a full refund. Please check your dates carefully.

  • If you need to cancel you must do so 21 days prior to the event and will incur $100 cancellation fee.

  • Cancellations less than 21 days prior are not eligible for a refund.

  • A reschedule or transfer to another participant will require a $25 transfer fee.

  • Please respect that it is hard to fill a party slot on short notice, and we cannot cancel last minute on our staff. If there is inclement weather or a last minute illness that affects your party reservation we will do our best to reschedule.